Refund Policy

SodaMelt · sodameltsupplement.com · Last updated 2026-09-18

60-day money-back guarantee

Every SodaMelt order is covered by a 60-day money-back guarantee from the date of purchase. If you are not happy for any reason, you can return the bottles — including empty ones — and receive a full refund of the purchase price.

The guarantee window is 60 days from purchase. It does not extend with package size. A 6-bottle order is 180 days of supply, so plan your trial inside the 60 days if you want to keep the option to return it.

How to request a refund

Contact the retailer's customer support using the details on your order confirmation email, within 60 days of your purchase date.
Quote your order number and the email address used at checkout.
You will be given a return address. Send the bottles back, opened or unopened, full or empty.
Once the return is received, the refund is issued to the original payment method.

Timing

Refunds are typically processed within 5 to 10 business days of the return arriving. Your bank or card issuer may take a further few days to show the credit on your statement.

What is and is not refunded

Item	Refundable
Product purchase price	Yes, in full within 60 days
Original shipping charge (where one was paid)	Refunded at the retailer's discretion
Return postage	Paid by the customer
Digital bonus guides	Yours to keep, no return needed

Who handles your refund

This website does not process payments and cannot issue refunds directly. Your order, payment and refund are handled by the retailer that processed your checkout. Their contact details are in your order confirmation email. If you cannot find them, email us at support@healthyconsumer.us and we will point you in the right direction.

Damaged or incorrect orders

If your order arrives damaged, incomplete or incorrect, contact the retailer's support within 7 days of delivery with your order number and a photograph. Those cases are resolved separately from the standard return process.